introduction

I'm a respected former third sector leader who now helps non-profit organisations transform services, get the best from their teams and secure sustainable funding.

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Emma Insley

recent posts

17th November, 2017

Lessons from two years as Trustee & Chair of a small charity

Lessons from two years as Trustee & Chair of a small charity

My journey to being a Trustee of a small charity started in a workshop, when I realised that I missed making a big difference to one organisation. I was a charity CEO for eight years before becoming a consultant and I missed the thrills and terrors of charity leadership. It…

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27th October, 2017

Creating a culture that values monitoring and evaluation

Creating a culture that values monitoring and evaluation

One of the questions I am frequently asked is how to encourage beneficiaries to give feedback on the difference that services have made for them, and in turn, how to get frontline staff to gather their feedback as part of monitoring and evaluation. This can be challenging on both fronts,…

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18th October, 2017

Jargon-busting impact measurement, outcomes and indicators (explained by donuts!)

Jargon-busting impact measurement, outcomes and indicators (explained by donuts!)

Are you struggling to work out the difference between outcomes and impact measurement? Or how to identify an indicator? If so, you’ve come to the right place. There’s a lot of terminology around monitoring, evaluation and impact measurement. To make matters more confusing, sometimes the terms are used interchangeably. So…

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testimonials

  • I love it [the evaluation report]. I use it all the time. Just wanted to drop you to message to say how fantastic I think it is and how helpful it is on a fundraising level, its really clear and easy to read. I often translate things before sending them onto funders but I just send the Staying Safe report straight out 🙂

    Laura Warner, Fundraiser, Depaul UK
  • Emma’s report got to the heart of the matter, with some particularly apposite recommendations. What added value also was an additional spread of recommendations broader than her brief, which was unexpected. Emma met the requirement in spades and added further benefit; the Trust was delighted with her engagement.

    Nick Kurth, Chair of Ulysses Trust
  • The fundraising audit came at a time when the organisation was on its knees.  When I joined as CEO, I used Insley Consulting’s report to quickly pull out what needed to change and made immediate improvements. Now, Rett UK is more donor centric, which has enabled us to re-engage relationships with our supporters and grow income by 55% within 18-months.

    Becky Jenner, CEO, Rett UK
  • Insley Consulting’s work on our application to Heritage Lottery Fund and other fundraising bids was invaluable and raised £94,400. Emma is a good critical friend, and I highly recommend her services.

    Sue Morgan, CEO, Wandle Valley Regional Park Trust
  • Emma Insley drove a programme of regular meetings and networking opportunities for our members (Youth Helplines).  Emma facilitated monitoring and evaluation, knowledge sharing and partnership working. Her work is reliable, of a high standard and valued by members, as evidence by their strong engagement and motivation.

    Peter Glenday, Head of Business Development, The Helplines Partnership
  • The quality of Emma Insley’s professionalism, insight and communications was truly exceptional throughout.

    Christoph Warrack, Open Cinema
  • Working with Emma Insley as both a CEO and a consultant was a real pleasure. Principled, hard working, great fun and highly productive, she always helped us achieve far more than we ever thought we could.

    Andrew McKnight, Chair of Get Connected
  • Insley Consulting carried out an in-depth needs assessment for us in South Wales, with people affected by MS. The report was well structured, thorough and highlighted some really key issues for us to explore further. Emma and Lori were excellent at keeping us informed of their progress, sensitive to the subject matter and responsive to our requests. They delivered on time and to a high standard and even managed to accommodate some last minute changes from us.

    Lucy Lloyd-Scott, Head of Quality and Innovation, MS Society
  • Aided by Emma Insley’s calm and direct approach, I now have a clear set of goals and timeline objectives, enabled by her wonderfully patient tuition on everything relevant, from strategy and legislation, to marketing and fundraising.

    David Wheeler, Psychotherapist, David Wheeler Therapy
  • Before working with Emma it was an ongoing challenge to resist the pressures to take on new, very often unfunded, work.  Emma’s Needs Assessment report provided us with a clear evidence base and rationale for the future direction of the charity.  She investigated and distilled complex information into key priorities and recommendations that have been accepted across the organisation.  Now we think in ‘straight lines’ and can focus on delivering the strategy.

    Paul Ely, CEO, Bankside Open Spaces Trust
  • Emma Insley brings passion and enthusiasm to her work but this is matched by professionalism and clear thinking. She is completely reliable and I would have no hesitation in using her services again.

    Paul Marriott, Chief Executive of Depaul UK
  • Insley Consulting did a Needs Assessment and Evaluation of our young people’s social care service.  It’s important to CLIC Sargent that everything we do is grounded in evidence.  Emma and Lori provided some excellent qualitative data and, as independent evaluators, were able to bring valuable insights that we would not have been able to gather ourselves. They have a real passion for what they do.
    Rachel Tappenden, Head of Services: Quality & Projects, CLIC Sargent
  • Insley Consulting’s review of our Homes from Home nailed exactly what the service is, and gave it a new emphasis. The report really brought home the core value of the service in a convincing way.

    Helen McShane Assistant Director of Services – Strategy and Major Projects, CLIC Sargent
  • Emma Insley is inspirational! She left no stone unturned to produce a Fundraising Report for the Trustees of Rett UK which was comprehensive, articulate and highly practical. It was a pleasure to work with a charity consultant who has a such a wealth of experience and who is so positive and helpful. Thank you Emma!

    Lorna Jaffa, Chair, Rett UK
  • Emma Insley evaluated a large voluntary sector capacity building project in Tower Hamlets. Emma quickly grasped the complex project, created a robust approach to the evaluation and executed it without a hitch. She was thorough without being regimented and affable whilst attentive to detail.

    Toks Majek-Akisanya, Chief Executive at CIDA (Cultural Industries Development Agency)
  • Emma is a hardworking tenacious professional, with the ability to tackle organisational change and internal challenges. Her leadership and project management skills are also highly effective. She is a pleasure to work alongside and I highly recommend her.

     

    Bonnie Clayton, Professional Fundraiser, Fundraising and Corporate Community Investment Consultant
  • I’m very happy to recommend Emma Insley. Very professional, thorough and dependable.

    Jane Powell, Campaign Against Living Miserably
  • Emma Insley’s work is delivered on time, on budget and to a very high standard. Emma can pick things up quickly and works thoroughly to get results …  She is also a pleasure to work with, honest and trustworthy with a sense of humour.  I would recommend Emma Insley as a consultant who delivers.

    Una Barry MBE, Deputy Chief Executive, Depaul UK
  • Emma Insley’s evaulation report, infographic and prezi were all extremely well received, demonstrated BOST’s professionalism, and helped very clearly to show the value of the project. The infographic in particular was welcomed and very useful to give a snapshot of the value of the project and open up discussion about the benefits of urban food growing.

    Chief Executive, Bankside Open Spaces Trust
  • Emma raised £50,000 from one bid to Veolia Trust – we’re now about to start construction on a new skatepark in Gosport thanks to Emma’s fundraising support.  Emma was a pleasure to work with and I highly recommend her services.

    Stevyn Ricketts DMS, Head of Streetscene, Gosport Borough Council
  • We were delighted to work with Emma to design our fundraising strategy. Our relationship was never just a ‘bolt on’ – she was really keen to get an understanding of the overall strategy for the project, and offered helpful insights in a number of unexpected areas. Her applications for funding raised £650,000.   It was a real partnership, and one which we have valued immensely.

    James Townsend, Director, The Church of England Foundation for Educational Leadership
  • The training was really helpful.  I thought I already knew enough about meetings but I actually learnt loads.  Thank you!

    Sarah Mangan, Finance Manager, Bankside Open Spaces Trust
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